Questions? ..we answer gladly
This privacy policy is intended to help you understand what data we collect, why we collect it, and what we do with this data. This is important not only to ensure the security of your personal data but also to ensure that Tambohus Kro complies with all the requirements of the new General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.
The GDPR establishes new frameworks for how personal data is processed and how we address the right to privacy. The purpose of the General Data Protection Regulation is to strengthen and unify data protection rules and rights for the benefit of EU citizens. It applies to all EU organizations and organizations outside the EU (of any size) that provide goods and services to the EU or use tracking technologies (such as cookies or tracking pixels) to monitor the behavior of EU users.
Read more: EU’s persondataforordning 2018 (GDPR).
The data processing on this website is managed by: Tambohus Kro, which is a private limited DK company with CVR number 29 90 43 24.
Tambohus Kro
Tambogade 37
7790 Thyholm
kristina@tambohus.dk
Tambohus Kro handles all personal information in accordance with applicable data protection laws. Tambohus Kro enters into agreements with guests, customers, and suppliers for the provision, purchase, and sale of various services and products.
When a guest/customer orders one or more of Tambohus Kro's services and, as part of this, provides their personal information to Tambohus Kro, they simultaneously give their consent for the guest's/customer's/supplier's personal information to be processed by Tambohus Kro.
The same applies to any personal information that suppliers to Tambohus Kro provide to Tambohus Kro in connection with submitting bids or entering into agreements with Tambohus Kro.
Personal information is collected by Tambohus Kro in the following ways:
Collection and processing of personal information, as mentioned above, will always be in accordance with applicable data protection laws.
Video surveillance, set up at our entrances/exits, at cash registers, and at particularly valuable inventory, is implemented as part of crime prevention and also serves as a security measure for the comfort of both employees and guests.
Tambohus Kro collects the following personal information:
A guest/customer or supplier may voluntarily and at their own discretion provide Tambohus Kro with additional personal information that they believe may be relevant for Tambohus Kro's service to the guest/customer/supplier, or that the individual believes should be provided for security reasons.
This could, for example, include information about:
If a guest/customer/supplier voluntarily and at their own discretion chooses to provide such information, Tambohus Kro considers this as consent to register and store these sensitive details about the individual.
In addition to the information that Tambohus Kro receives directly from guests/customers/suppliers, Tambohus Kro may in some cases obtain or process additional information received from third parties, such as a travel agency, another intermediary, or an employee of the company where the registered person is employed.
In cases where this occurs, the respective third party is obligated to inform the relevant guests/customers/suppliers about Tambohus Kro's terms and conditions as well as Tambohus Kro's privacy policy. It is also the responsibility of the concerned third party to ensure that there is a legal basis for the collection and processing of such information, including obtaining any necessary consent for the processing of sensitive information if applicable.
Tambohus Kro utilieses DIBS www.dibs.dk (Nets),for the processing of payments with debit and credit cards. DIBS and Tambohus Kro are approved and certified by Pengeinstitutternes Betalingssystem (now Nets Holding www.nets.eu/dk-da).
Tambohus Kro retains the information provided by the guest/customer/supplier for bookings and reservations for up to 2 years, after which the information is deleted.
In addition to handling the order, the provided information is only used if a guest/customer/supplier, for example, contacts with questions or if there are errors in the order.
Tambohus Kro only collects personal information that is necessary to fulfill the agreements made with guests/customers/suppliers for the delivery of services, such as an overnight stay or the purchase/sale of products or services. The content of each individual agreement/service determines the specific personal information that Tambohus Kro collects and processes, and it determines the purpose of the collection.
The primary purposes of collecting and processing personal information are:
Meeting legal requirements, such as the obligation to register overnight guests in accordance with immigration laws and passport regulations.
Tambohus Kro will primarily process personal information because it is necessary to fulfill an agreement with Tambohus Kro in which a guest/customer or a supplier is a party. This may include, for example, hotel stays, meeting arrangements, and/or the handling and fulfillment of collaboration and supplier agreements.
Additionally, Tambohus Kro will process personal information in connection with bookings for overnight stays, the organization of meetings, events, conferences, etc., as well as prior to entering into supplier agreements.
In some cases, Tambohus Kro's processing of personal information will take place as part of pursuing a legitimate/business interest that outweighs the interests of the guest/customer/supplier (the data subject).
Such a legitimate interest may include activities such as compiling statistics, conducting customer surveys, marketing, and analyzing general guest/customer behavior, with the intention of generally improving the experience at Tambohus Kro and the quality of Tambohus Kro's services and products.
If a guest/customer provides specific personal preferences or considerations during their stay/visit at Tambohus Kro, such as health information, disabilities, religious beliefs, or similar, Tambohus Kro only uses this information to ensure that the guest's/customer's personal preferences and health considerations are taken into account.
In some situations, Tambohus Kro may receive personal information from a third party, such as a travel agency, an agent, or similar, especially in connection with group bookings. When this occurs, the respective third party is required to inform the relevant guests/customers/suppliers about Tambohus Kro's terms and conditions, as well as the content of this privacy policy.
Tambohus Kro is also, as mentioned earlier in section 2.2, required by law to record various information about overnight guests. This information must be stored for a minimum of one year and a maximum of two years.
According to the rules of the General Data Protection Regulation, data subjects (customers/guests/suppliers) have various rights.
If some of the information that Tambohus Kro has about the data subject is based on the data subject's consent, they have the right to withdraw their consent at any time. This means that the information will be deleted or no longer used by Tambohus Kro. This does not apply to information that Tambohus Kro is legally obliged to keep, as mentioned in the section above.
The possibility to request deletion, etc., may be limited, however, due to the protection of other individuals' privacy, business secrets, intellectual property rights, and, for example, the ability to enforce potential legal claims.
The data subject can at any time request in writing from Tambohus Kro an overview and a copy of the personal information that Tambohus Kro possesses about them.
A written request to this effect must be signed by the registered person and contain his name, address, telephone number, e-mail address.
The data subject can also contact Tambohus Kro if the data subject believes that his personal data is being processed in violation of the law or in violation of other legal obligations, e.g. the agreement/contract that the registered person has with Tambohus Kro.
A written request is sent to Tambohus Kro, see contact information above under section 1
Tambohus Kro will, as far as possible, send it to the registered person's postal address within 1 month of receiving the registered person's written request.
If the data subject requests correction and/or deletion of his personal data, Tambohus Kro will assess whether the conditions for the request have been met, and Tambohus Kro will, in that case, carry out changes or deletion as soon as possible.
Tambohus Kro reserves the right to reject requests that have the character of harassing repetition, that require disproportionate technical measures (e.g. development of a new IT system), that affect the protection of other data subjects' personal data or in other situations where it will be disproportionately resource-intensive or very complicated to meet the request.
Tambohus Kro protects the data subject's personal data and has laid down guidelines that protect the data subject's personal data against unauthorized disclosure and unauthorized access or knowledge of it.
Only the persons/employees at Tambohus Kro who, by virtue of their job function, need the personal data of the registered persons, have access to it. Tambohus Kro continuously checks that there is no unauthorized access to the personal data of the registered persons.
Tambohus Kro regularly backs up the registered personal data. In the event of a security breach, where there is a high risk of misuse of the registered personal data, including e.g. identity theft, financial loss, loss of reputation or other form of abuse, Tambohus Kro will notify the data subjects of the security breach as soon as possible.
Tambohus Kro's safety procedures are continuously reassessed and updated in relation to technological developments.
Tambohus Kro makes use of a number of external suppliers of IT services, IT systems, payment solutions, etc. Tambohus Kro enters into ongoing data processing agreements with all Tambohus Kro' suppliers, whereby it is also ensured in relation to external data processors that these maintain a necessary and high level of protection with regard to the data subjects' personal data.
In order to be able to fulfill agreements with those registered and to meet the needs of guests and customers, Tambohus Kro shares selected personal data with external suppliers such as restaurants, hotels, etc. This happens either by overbooking at the hotels or e.g. at the guest's request for a restaurant booking.
Tambohus Kro also shares and passes on the registered persons' personal data internally within the group, including to sister companies. The purpose of this sharing is to be able to give the guest/customer the best handling and service, regardless of which hotel or which department in the Tambohus Kro group the guest/customer uses.
Tambohus Kro is in some cases legally obliged to pass on personal data or obliged to do so as a result of a decision by a public authority. Tambohus Kro deletes your personal data when Tambohus Kro's legal obligation ends or when the purpose for collecting and processing the information is no longer present. As a general rule, financial data is stored for 5 years and other data for 2 years from the last visit.
By using this website, you accept our cookie policy.
This website, like many others, uses cookies. Cookies ensure that we can deliver a better user experience in the website's functions. Many functions on the website depend on the use and storage of cookies, and you cannot therefore expect the website to function as intended if you disable cookies.
We treat information collected by cookies and other technologies as non-personal information. To the extent that IP addresses or similar identifiers are considered personal information under the law, we also treat these identifiers as personal information.
Similarly, we treat the combined information as personal information for the purposes of this Privacy Policy to the extent that non-personal information is combined with personal information.
A cookie is a file that the browser places on your computer. It makes it possible to recognize your computer and remember choices you have previously made on the website. Ex. language selection. A cookie cannot spread computer viruses or other harmful programs. Cookies delete themselves after a certain number of months (may vary), but they are renewed after each visit. The cookie cannot see who you are, what your name is, where you live or whether the computer is used by one or more people. If you provide personal information to a website, however, a cookie can be used to remember you for the next time you visit the website.
Technical Cookies are necessary for the vast majority of websites to function as they should. They make sure, for example, that you don't constantly smoke from the website you visit.
Technical cookies are necessary and are always switched on.
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Bruges til at huske de valg der tages under Cookie-Indstillinger.
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Angiver om cookie-indstillinger er blevet gennemgået / accepteret.
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Hjemmesiden bruger denne cookie til at identificere den besøgende, på tværs af sider, under besøget.
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Hjemmesiden bruger denne cookie til at huske brugerens session.
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Statistics cookies help developers to optimize the website by collecting information about which pages are most popular and which pages are apparently not to the users' liking. In this way, the website and user-friendliness can be improved.
Statistics cookies are also used to collect general visitor statistics through simple counting.
They usually have no or very little significance for your privacy, as they do not register what is searched for on other websites.
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This cookie from Google is used to monitor traffic on our site and track the number of visits of each visitor, the time of the first visit, the previous visit and the current visit.
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This cookie is used to track how long the visitor spends on a web placement: when a visit starts and when it ends. If you notice cookie changes (such as using a firecookie), you will see regular changes.
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They collect information about your movements on the individual websites, and thus form an overview of interests, habits and activities that can be used to display relevant advertisements.
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Formålet med denne cookie er at optimere funktionaliteten på hjemmesiden
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Denne cookie sættes af Bing. Formål er at spore konverteringer på tværs af hjemmesiden.
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Personalized cookies collect information about your movement on the website, and can help suggest other pages, news or products to you, based on the things you have shown interest.
Personalized cookies are not used for marketing elsewhere on the web.
Cookie settings
We are constantly trying to improve the customer experience on our website by providing visitors with more personalized and targeted promotions and offers. To do this we use Google Tag Manager (GTM).
GTM is a small piece of code that helps us track user behavior across our websites and then pushes the data to our Google Analytics account. After that, all data is perfectly organized and ready to evaluate and review potential site improvements and remarketing campaigns.
We consider Google to be a third-party data processor (see section 6 below).
Regardless of which browser you use, you can adjust the browser settings so that it does not save cookies. Some browsers only allow you to adjust this setting on certain websites only.
If you do not wish to receive or delete Cookies, see instructions here: http://minecookies.org/cookiehandtering.
If you choose to sign up for our email newsletter, the email address you submit to us will be sent to MailChimp, which provides us with email marketing services. We consider MailChimp to be a third-party data processor.
Your e-mail address remains in our own - and in MailChimp's - database as long as we continue to use MailChimp's services for e-mail marketing or until you specifically wish to be removed from the list. You can do this by unsubscribing using the unsubscribe links included in our newsletters or by requesting removal via email. When you request removal by email, you must send your email to us using the email account that subscribes to our newsletters.
When you sign up for the newsletter, you provide your name and email address. We only use this information to be able to send you the newsletter and make the content personal.
Information about your use of the newsletters - including whether the newsletters are opened, for how long they are open, when the email is deleted and whether links are clicked is collected by our IT system in anonymized form. We use this information to improve our service so that we can target and adapt the content to the recipient's interests to an even greater extent.
Your personal data is stored until you unsubscribe from the newsletter. Upon notification, the information is deleted by us and our data processor.
We do not pass on your information to third parties.
We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected. Read more on their respective websites:
Tag Manager (Google Privacy Policy)
We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to all relevant persons and authorities within 72 hours of the breach if it appears that personal data stored in an identifiable manner has been stolen.
Contact us if you wish to request access to your personal information stored in our databases or if you wish to have your personal data deleted from our databases. We will respond without undue delay (and in any event within one month of receipt of your request, although this may be extended in difficult cases).
Tambohus Kro
Tambogade 37
7790 Thyholm
Tlf. 97 32 01 08
kristina@tambohus.dk
When a privacy issue or access/download request is received, we have a dedicated team that triages the contacts and seeks to resolve the specific concern or query. If your problem is more substantial, we can contact you for more information.
If you have any questions or concerns about the privacy policy or data processing, or if you would like to complain about a possible violation of data protection law, please contact us:
Tambohus Kro
Tambogade 37
7790 Thyholm
Tlf. 97 32 01 08
kristina@tambohus.dk
When a privacy issue or access/download request is received, we have a dedicated team that triages the contacts and seeks to resolve the specific concern or query. If your problem is more substantial, we can contact you for more information.
This document will be continuously updated.
Christmas calendar
When participating in the Christmas calendar competition, you provide the following personal information: Name and E-mail address. This information is used to contact you if you win one of the competitions.
By participating in the Christmas calendar, you automatically sign up for our newsletter. You can always unsubscribe again.
